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日本自遊易討論區 • 檢視主題 - BEWARE!! Never met such unprofessional agency

BEWARE!! Never met such unprofessional agency

會員親身經歷對各旅行社/酒店等之投訴或表揚個案分享

版主: pace, L

BEWARE!! Never met such unprofessional agency

文章lin_ta 發表於 週二 8月 08, 2006 5:35 pm

I am trying to book 溫泉hotel and happen to find http://www.cjtours.com.hk, I planned to book 2 rooms with them...

I started to ask them questions because this is my first time going...however, everything i ask the girl said she does not know!!..Then, she said, why dont you book the hotel first ..then I told her, how can i book the hotel if I ask her how long is the walk from the train station to the hotel...(she is the agent and she said she doesnt know!!), then, she just said..oh then , 15 min, in very rude tone. Then, i ask her if I need to book the spring pool, then she said she doesnt know...

I begin to get mad and then ask her how come she doesnt know anything? Then, she told me to book a hotel first and then she will discuss with me? I have never meet agency like this..then I ask her how can I book the hotel if you dont tell me anything, before i finish, she hang up on me!
I was really mad and then call back and trying to tell their manager what their staff are doing...then the man said, well, go ahead a complain on us and then hang up!

I have never meet such unprofessional agency!!!So responsibile!! How can you rely on them to book your vacation with them!!
lin_ta
新會員
新會員
 
文章: 2
註冊時間: 週二 8月 08, 2006 4:29 pm

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文章yung 發表於 週日 8月 13, 2006 4:41 pm

Which hotel you want to reserve?
2009年春 靜岡伊豆溫泉自駕遊
2008年夏 日本中部行山遠足秘湯の旅
07聖誕.東北.溫泉.樹冰
2007年春 九州16天溫泉の旅
夏の北國之旅2006
2006年春 京阪神8天賞櫻の旅
2005年夏 瀨戶內海10天花火の旅
2003年夏 東京箱根北海道12天初の自由行 (自由行模式啟動)
1998年夏 東x遊日本東京大阪七天鴨仔團
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yung
高級會員
高級會員
 
文章: 823
註冊時間: 週日 5月 02, 2004 10:17 am
來自: HONG KONG

文章shigou 發表於 週一 8月 14, 2006 2:04 pm

如果想去日本一些不是很大的酒店或旅館..
你不如先到website 找有關資料先..
跟住去搵一些有信譽既大agent 睇下幫唔幫到你..
再唔係就用少少錢fax過去.. (如果冇internet既話)
好過俾人玩..
我的旅遊誌 奇雲旅遊誌
(努力)寫作中:
1) 05年6月中部世博之旅
2) 05年9月九州突襲之旅
3) 06年4月關西賞櫻之旅
4) 00年2月關西溫泉之旅
5) 98年3月日本初體驗之旅
6) 09年4月東京近郊賞櫻之旅
完成:
1) 04年6月東京RELAX之旅
2) 05年12月北海道初登陸之旅
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shigou
普通會員
普通會員
 
文章: 449
註冊時間: 週日 5月 02, 2004 10:54 pm
來自: Hong Kong

文章fionawong 發表於 週三 10月 04, 2006 10:54 am

多謝分享!
去過佢o既網頁睇, 又好似好有規模......唔怪得呃倒人啦!
♡ Work hard, play hard♡
♪Life is not so hard♪
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fionawong
高級會員
高級會員
 
文章: 611
註冊時間: 週四 5月 12, 2005 5:06 pm


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